Artificial intelligence earns its place in a Digital Twin where classical methods run out — in the parts of the problem that are observed rather than specified. Sensor data carries patterns that no one wrote down, and learned models are the practical way to recover them.
In our platforms this takes three forms. Anomaly detection establishes what normal operation looks like for a specific asset and flags departure from it without waiting for a threshold to be crossed. Degradation models estimate remaining useful life from condition history. Surrogate models, trained on simulation output, approximate an expensive model closely enough to be evaluated thousands of times, which is what makes live optimisation and large scenario sweeps tractable.
What we avoid is replacing well-understood mechanics with a learned approximation. Where a process obeys known rules, those rules are implemented directly — they are more accurate, they extrapolate safely, and their behaviour can be explained to the engineer responsible for the asset. AI is applied to the residual, and its predictions are held to the same validation standard as every other component of the twin.